Quantifying Cognitive Context Switches In Direct Technical Support Channels
Context switching in direct support channels consumes engineer capacity through attention residue and recovery latency, generating multi-attribute ordinal costs.
Context switching in direct support channels consumes engineer capacity through attention residue and recovery latency, generating multi-attribute ordinal costs.
The terms are written where they belong. Each field holds three desks, and every entry a desk writes raises the terms it uses, each term given a meaning, a mechanism and the places it appears. The record on these pages stays first person and hand made; the fields grow the nomenclature.